PRIVACY POLICY
CONFIDENTIALITY AND COMMUNICATION
AURELIA YACHTING
Privacy of personal information is very important to us for all our valued customers. At Aurelia Yachting, we recognize that earning your trust is one of the most important things we do as a business. We respect and protect your right to privacy in relation to your interactions with this website. Below, we explain how we use your information and how we protect your privacy. Any information which is provided by you to Aurelia Yachting will be treated in accordance with the terms of the Data Protection Acts, Ν. 2472/1997 and Π. Δ. 207/1998 and 79/2000 art. 8 of Ν. 2819/2000 (Greek government) as well as the European Union directive 95/46/EU and 97/66/EU and/or such amending or replacement legislation as may be adopted in Greece from time to time.
PRIVACY, CONFIDENTIALITY AND COMMUNICATION
In Aurelia Yachting we respect the personal data of each visitor to our Site. In the text that follows, we describe, in a simple and clear way, how we process your personal data which we either we collect from you or you give to us. Please read carefully the following information (hereinafter: “Declaration”) in order to get informed about the way that we collect, store, use, transfer and protect the personal data we receive from you:
In General:
- Aurelia Yachting collects and stores only and exclusively the personal data that you notify via insertion of the obligatory personal information in the relevant fields or/and via your answers within the framework of specific actions conducted by Aurelia Yachting. You may participate voluntarily, and the requested data are only the ones necessary for the company’s proper operation.
- In view of our obligation to safeguard and protect its members’ and subscribers’ data, Aurelia Yachting is bound to protect and use properly such data (hereinafter “personal data”) that are being collected through its Site. During the process of your registration as User and subscriber to our Newsletter, we collect and process part or all the following personal data: Name – Surname, Gender, Age, Place of Birth, Place of Residence, Family Status, Studies, Professional Experience
- Aurelia Yachting collects only the personal data that are offered voluntarily by you, in order to serve you in the best possible way. When additional, optional data are requested, you will be informed accordingly at the time of their collection.
More specifically:
A. Collection and purposes of use of the personal data
Collection of your personal data takes place only if you chose voluntarily to provide them – for example, in case you register to our Site or our newsletter. Our ability to effectively communicate with you is necessary in order to continue sending you our Newsletter. Consequently, it is necessary, during your registration, to provide us with the true personal data that will be requested of you. During your registration in the services offered via our Site, you consent also to the storing and use of your personal data, in accordance to this Declaration. We are allowed to process your personal data, in order to offer personalized services, pursuant to law (article 6(1b) of Regulation (EU) 2016/679). Your personal data are not used for purposes other than the ones described in this Declaration, unless we receive your prior consent, or if such use is obligatory or permissible by law.
Purpose of the collection, use and process of your personal data is (a) the offering of the services that you request through our Site, for of receipt of which is required your data’s use or/and process (e.g. sending newsletter to your email), (b) your best update and facilitation in your browsing, through listing of your personal preferences in your profile.
B. Access to personal data and rights
The personal data that you make known to Aurelia Yachting through its Site, either during your registration or at a later stage, are collected and used in accordance with the legislation in place, relating to the protection of personal data; more specifically, in accordance with the new European General Data Protection Regulation (EU) 2016/679 as well as the rest of the applicable legislation on personal data protection.
More specifically, you have the following rights:
- Right to be informed about your personal data: Following a relevant request from your end, we will provide you with information regarding the personal data we have of you.
- Right to rectification of your personal data: If you notify us accordingly, we will rectify any inaccurate personal data relevant to you. We will complete incomplete data as long as you inform us respectively, subject that this is necessary for the purposes of your data process.
- Right to erasure of your personal data: Following your relevant request, we will erase the personal data that we have of you. However, some data will only be erased following a specific detention period, for example, due to the fact that in some instances we are obliged by law to preserve the data or because such data are required for the completion of our contractual obligations towards you.
- Right to revoke your consent: You may, at any time, revoke your consent for process of your personal data in the future. The legality of processing your data prior to this point will not be affected by this.
- Right to object against the processing of your data: You may, at any time, object against the processing of your personal data, for the future. If you object, we will stop processing your data, unless there are legitimate grounds for their further processing. Processing of your data for marketing reasons does not constitute a legitimate ground.
C. Data Transfers
Aurelia Yachting does not share or transfer your data to third parties, unless this is required for lawful professional purposes and business requirements, in order to respond to your requests and/if it is obliged to do so by law. In any case, access to your personal data is granted only to authorized personnel, in order to serve the purposes of their collection, use and processing, as described in the present Declaration.
In certain instances, Aurelia Yachting may share your data with some companies or service providers with whom it collaborates, in order to respond to your requests or to other data processors. In each instance, we will inform you in advance and ask for your consent. The people who will have access to your data in this respect, will be bound by a duty of confidentiality.
Aurelia Yachting reserves the right to use the data which you provide to us through our Site for statistical, promotional, research or advertising purposes, including by transferring it to authorized third parties, while ensuring that the identification or authentication of the individual concerned is not possible under such circumstances.
Aurelia Yachting may transfer some personal data to processors outside Greece or store data in another country to the one where you are located. By providing your data through this site, you consent to this transfer/storage of your data abroad. Aurelia Yachting may store your data in the cloud. This means that your data may be processed from a cloud service provider on behalf of Aurelia Yachting and your data may be stored in locations throughout the world.
Aurelia Yachting employs technical and legal measures to protect your data and imposes similar- and certainly not less strict- requirements to the cloud service providers, including requirements concerning the use of your data exclusively for the purposes described in the present Declaration.
D. Data Security
Aurelia Yachting employs specific procedures of technical and organizational security in order to safeguard personal data and information from any loss, bad use, alteration or destruction. Our associates, who support us in the maintenance of our Site also adhere to these procedures.
Aurelia Yachting strives to retain your data only for as long as it is necessary in view of the purpose for which they were collected or until you request that they be erased, unless it is required to retain them by law.
Use of Customer Information:
Visiting Aurelia Yachting website your information is collected when you request information from us, contact us or make a booking with us, our web server automatically recognizes and collects your IP address. We will up-date your information whenever we get the opportunity so that it is current, accurate and complete. In order to purchase our products or services, it is necessary for you to disclose personal information, including your name, address, email address, phone number, credit card details and other identifying information in order to process orders and provide customer service. If you do not provide personal information when purchasing one of our products or services, we cannot confirm your purchase or fulfill your booking. Any information obtained via this website will be used by Aurelia Yachting to identify you as a customer, to process your booking, to verify credit or other charge card details and to deliver relevant information to you in connection with your travel and any other ancillary services which you may wish to avail of. For these purposes, we may transit your personal information to our own offices, authorized agents, other carriers and services providers, credit and charge card companies or banks and data processing companies working on our behalf. Your personal information and any records relating to your travel will also be retained for audit functions.
We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation. In some instances, we may also ask for personal demographic data such as your country of residence, gender, age, travel habits, etc. We ask for and store information about you when you create an account on the site, such as your name, email address, and signup location.
You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users’ contributions. We may store these contributions (your “Content”), display them to other users, and use them for promotional purposes. We are not responsible for the information you choose to include in your Content, and we may use it in any desirable way.
We only use your email address for sending you a confirmation of your bookings or to contact you for any reason directly linked to your booking, or occasionally to inform you of new features on, or offers through, Aurelia Yachting.
How we use Cookies
“Cookies” also known as an HTTP cookie, web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include clicking particular buttons, login in or a record of which pages were visited by the user even months or years ago. Although cookies cannot carry viruses, and cannot install malware on the host computer, tracking cookies and especially third-party tracking cookies are commonly used as ways to compile long-term records of individuals’ browsing histories
Cookies identify your computer and they do not personally identify you. At Aurelia Yachting we make limited use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We also use cookies to analyze and measure the effectiveness of our email communications, website features and offerings, and advertisements. We also use third-party advertising companies to serve ads while you are visiting our websites and permit these companies to place and access their own cookies on your computer while serving advertisements. Such advertisers do not have access to the information we collect through Aurelia Yachting cookies. Our client may disable cookies from his computer but doing so he could not use our services.
The cookies used on our site are divided into five categories:
The cookies used on our site are divided into five categories:
1. Absolutely Necessary Cookies
The absolutely necessary cookies are essential for the proper functioning of the site. Without these, you might not be able to browse and use all the functions of the site and, therefore, without these cookies, we can not offer you an efficient operation of our webs0ite. These cookies do not recognize your individual identity.
2. Usability Cookies
The usability cookies store user data that affect heavily the operation of the site and facilitate the user’s next visit to the website. The data can be anonymous, and are not available during the user’s navigation to other sites.
3. Statistics Cookies
These cookies collect information about how visitors use the site, for example, what pages they visit frequently and if they are receiving error messages from web pages. These cookies collect aggregated, anonymous information that does not identify any visitor. They are used exclusively to improve the performance of a website.
4. Targeting Cookies
These cookies are used to deliver content that best suits you and your interests. It can be used to display targeted advertising / offers, limiting advertising projections or efficiency measuring an advertising campaign. These cookies do not recognize your individual identity.
5. Third Party Cookies
On our site we have added functionality provided by other sites (eg social networks) through specific plug-ins (software modules). To run these plugins, cookies are downloaded directly from the service providers to your device without us being able to set the cookies settings. For more information about cookies and how to manage them, you can visit their respective third-party sites:
- https://policies.google.com/privacy?hl=el
- https://www.facebook.com/business/gdpr
- https://twitter.com/privacy
Disabling Cookies
You have the option to disable cookies by changing the relevant settings in your browser. However, we should point out that the site may not work properly if all cookies are disabled (see above for cookies).
Consult the table below and follow the appropriate link to learn more about how to disable and delete cookies:
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
- Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For other browsers that are not in the list, please contact the program provider or alternatively check the help function of the browser.
More Information about Cookies
For more information about Cookies, how to use them as well as how they apply to the use of your personal information, please visit http://www.aboutcookies.org.
Online Advertising
Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit http://www.networkadvertising.org/ and follow the “opt-out” instructions.
Other Information We Collect
Any access, whether successful or not, to sections of our site requiring username and password may be logged for security reasons. Also, for each visit, we record the visitor’s IP address, with the sole purpose of protecting the site and the server hosting it from malicious users. Historical data (logs) are retained for less than one year and are not shared with any third party partner.
How We Use Your Personal Information
If you make a purchase at our websites, we may send you information about new products, or ask your opinion about our websites, tours, excursion etc., so that we may improve our service to you and other consumers. If you do not want Aurelia Yachting to contact you in the future, please let us know by sending an email to Customer care department info@aureliayachting.gr.
If you subscribe to any of our email messages, we will use your personal information to send you the information you requested. You will always have the option to unsubscribe by sending an email. Some of the personal information we collect is shared with our service partners (e.g. tour operators, transfers) who are directly involved in fulfilling the purchases you have made from us.
We only provide our service providers with your name and your local contact details, if you provide them (e.g. your hotel name for pick-ups and drop-offs, your local phone number, etc.) We do not provide our service providers with any other personal information. If you decide to provide any personal information directly to a service provider, we recommend that you review the service provider’s privacy policy.
Legal Disclosure of Your Information
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Right to Lodge a Complaint
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:
- Directly with us by using the contact form.
- With the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found at http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
Notification of Changes
A notice will be posted on our Web site home page for 30 days whenever this privacy statement is changed in a material way